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Umana S.p.A. ricerca a Opera

HR ADMIN AND RELOCATION SPECIALIST

Umana S.p.A. , Opera

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Descrizione della posizione aperta: Umana SpA is looking for a HR ADMIN AND RELOCATION SPECIALIST for the American School of MilanSCOPE OF THE JOBThe HR Admin and Relocation specialist is part of the HR Department and supports overseas teachers and their families throughout the entire relocation process to provide an exceptional end-to-end relocation experience and to help them adjust more easily to their new life in Italy. She/he is the main point of contact to listen, report and help solve the challenges connected with their move and their stay during the course of the employment relationship.This position provides a great opportunity to engage with people from different backgrounds and cultures, to develop a wide range of skills and to expand your network in a dynamic and diverse environment.KEY RESPONSABILITIESOnboarding Non-EU teachersLiaise with new hires, advice and assist them to make sure that while they are still abroad they produce the necessary documentation to obtain a nulla-osta to work in Italy and a visa to enter the country.Organize travel and shipping arrangements from the new teachers’ point of origin to Milan liaising with the school’s mobility provider. Support the HR Manager and the Orientation team to make sure that upon arrival of the new teachers’ airport transfers and logistics run smoothly and they feel safe and welcomedSupport the HR Manager preparing the induction materials/presentations and attend all the HR meetings happening during the Orientation week that the school organizes for all the new teachersLiaise with the external immigration consultant to make sure that once the new teachers are in Italy they obtain a permesso di soggiorno in the shortest time possible. This task implies collecting all the necessary documents from the teachers and other internal official documentsArrange clear communications to teachers and transportation from the School and back when they have to attend appointments at the Prefettura and Questura Personally accompany teachers to the Post office when they have to send out their documentation and to book appointments for fingerprintingArrange and attend appointments at the ATS offices to enroll teachers into the National Health SystemLiaise with the Business office to make sure that the new teachers set up a local bank account in time to receive their first stipendArrange for residency registration (through on line procedures or setting up appointments at the Comune)Teacher might arrive to ASM with their family members: most of the above requirements apply also to family membersHandle the renewal process of work permits, ATS enrollments etcEnsuring overseas teachers understand their benefits and how to maximize them, and act as point of contact to help address any issuesFor the off boarding follow the HR procedures and work with the HR Manager and the Business office to make sure that departing teachers leave the School and the Country without any pending matter or outstanding issuesManage HR documentation and archives with a digital mindset and a goal to move as much as possible from paper to paperless. Organize, index, and manage both digital and paper archives in a structured and accessible wayRequired skills and characteristicsYou will be working with high-maintenance employees coming from all over the world with different cultural expectations: customer service mindset, positive attitude and excellent communication skills are pivotal to be successful and get satisfaction from this role.Active Listening, empathy, clear communication, problem solving, patience and flexibility will help you build fruitful and enjoyable rapport. While it is important to be supportive, it is also important to be able to set clear boundaries in a polite manner to ensure a healthy work environmentStrong organizational skills: setting and meeting deadlines, prioritizing tasks, managing time in a productive mannerInspiring trust and treating all information with the utmost respect for confidentiality and privacy is fundamentalBilingual English/Italian or alternatively excellent spoken and written English and ItalianExcellent tech skills. Proficient with GoogleSuite and Microsoft Office suite. A tech-savvy individual who is familiar and comfortable with technology, online services and digital tools in everyday lifeExperience in administration and record-keepingRigorous attention to detail and ability to multi-taskUniversity level education in Humanities, Economics or Law.Minimum 5 years of similar experience in international environmentsThis position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary, This is a fully on-site position (smartworking on an exceptional basis)Working hours are 8.30/16.30 including 30 minutes breakOperiamo nel rispetto delle diversità e con impegno nel favorire equità e pari opportunità, praticando e valorizzando l'inclusione. Il presente annuncio è rivolto senza forma di discriminazione alcuna a tutti i soggetti. L'eventuale declinazione di genere nei termini utilizzati nell'annuncio è da riferirsi comunque a candidati e candidate di ambo i sessi. Le candidature presentate non devono contenere dati relativi allo stato di salute, informazioni relative all'origine etnica, ad opinioni politiche o religiose, all'orientamento sessuale o legate allo stato di famiglia e alle responsabilità familiari. Su www.umana.it/privacy è possibile consultare l'informativa sul trattamento dei dati personali (art. 13 del Reg. UE 2016/679).

Descrizione lavorativa

Umana SpA is looking for a HR ADMIN AND RELOCATION SPECIALIST for the American School of Milan


SCOPE OF THE JOB

The HR Admin and Relocation specialist is part of the HR Department and supports overseas teachers and their families throughout the entire relocation process to provide an exceptional end-to-end relocation experience and to help them adjust more easily to their new life in Italy. She/he is the main point of contact to listen, report and help solve the challenges connected with their move and their stay during the course of the employment relationship.

This position provides a great opportunity to engage with people from different backgrounds and cultures, to develop a wide range of skills and to expand your network in a dynamic and diverse environment.


KEY RESPONSABILITIES

Onboarding Non-EU teachers

  • Liaise with new hires, advice and assist them to make sure that while they are still abroad they produce the necessary documentation to obtain a nulla-osta to work in Italy and a visa to enter the country.
  • Organize travel and shipping arrangements from the new teachers’ point of origin to Milan liaising with the school’s mobility provider.
  • Support the HR Manager and the Orientation team to make sure that upon arrival of the new teachers’ airport transfers and logistics run smoothly and they feel safe and welcomed
  • Support the HR Manager preparing the induction materials/presentations and attend all the HR meetings happening during the Orientation week that the school organizes for all the new teachers
  • Liaise with the external immigration consultant to make sure that once the new teachers are in Italy they obtain a permesso di soggiorno in the shortest time possible. This task implies collecting all the necessary documents from the teachers and other internal official documents
  • Arrange clear communications to teachers and transportation from the School and back when they have to attend appointments at the Prefettura and Questura
  • Personally accompany teachers to the Post office when they have to send out their documentation and to book appointments for fingerprinting
  • Arrange and attend appointments at the ATS offices to enroll teachers into the National Health System
  • Liaise with the Business office to make sure that the new teachers set up a local bank account in time to receive their first stipend
  • Arrange for residency registration (through on line procedures or setting up appointments at the Comune)
  • Teacher might arrive to ASM with their family members: most of the above requirements apply also to family members
  • Handle the renewal process of work permits, ATS enrollments etc
  • Ensuring overseas teachers understand their benefits and how to maximize them, and act as point of contact to help address any issues
  • For the off boarding follow the HR procedures and work with the HR Manager and the Business office to make sure that departing teachers leave the School and the Country without any pending matter or outstanding issues
  • Manage HR documentation and archives with a digital mindset and a goal to move as much as possible from paper to paperless. Organize, index, and manage both digital and paper archives in a structured and accessible way


Required skills and characteristics

  • You will be working with high-maintenance employees coming from all over the world with different cultural expectations: customer service mindset, positive attitude and excellent communication skills are pivotal to be successful and get satisfaction from this role.
  • Active Listening, empathy, clear communication, problem solving, patience and flexibility will help you build fruitful and enjoyable rapport. While it is important to be supportive, it is also important to be able to set clear boundaries in a polite manner to ensure a healthy work environment
  • Strong organizational skills: setting and meeting deadlines, prioritizing tasks, managing time in a productive manner
  • Inspiring trust and treating all information with the utmost respect for confidentiality and privacy is fundamental
  • Bilingual English/Italian or alternatively excellent spoken and written English and Italian
  • Excellent tech skills. Proficient with GoogleSuite and Microsoft Office suite. A tech-savvy individual who is familiar and comfortable with technology, online services and digital tools in everyday life
  • Experience in administration and record-keeping
  • Rigorous attention to detail and ability to multi-task
  • University level education in Humanities, Economics or Law.
  • Minimum 5 years of similar experience in international environments


This position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary,

This is a fully on-site position (smartworking on an exceptional basis)

Working hours are 8.30/16.30 including 30 minutes break


Operiamo nel rispetto delle diversità e con impegno nel favorire equità e pari opportunità, praticando e valorizzando l'inclusione. Il presente annuncio è rivolto senza forma di discriminazione alcuna a tutti i soggetti. L'eventuale declinazione di genere nei termini utilizzati nell'annuncio è da riferirsi comunque a candidati e candidate di ambo i sessi. Le candidature presentate non devono contenere dati relativi allo stato di salute, informazioni relative all'origine etnica, ad opinioni politiche o religiose, all'orientamento sessuale o legate allo stato di famiglia e alle responsabilità familiari. Su www.umana.it/privacy è possibile consultare l'informativa sul trattamento dei dati personali (art. 13 del Reg. UE 2016/679).

L'azienda Umana è fra le principali Agenzie per il Lavoro (Aut. Min. Lav. Prot. n. 1181 – SG del 13/12/2004) in Italia. Conta 151 filiali sul territorio nazionale e 1500 persone dedicate ai servizi per il lavoro.<br><br>Dal 1998 offre un servizio in continua evoluzione con una visione del lavoro che pone al centro la persona attraverso un sistema organico di soluzioni personalizzate dall’alto valore aggiunto: somministrazione di lavoro a tempo determinato, staff leasing, intermediazione, ricerca e selezione, outplacement, formazione e Politiche Attive del Lavoro.

Descrizione azienda
Umana è fra le principali Agenzie per il Lavoro (Aut. Min. Lav. Prot. n. 1181 – SG del 13/12/2004) in Italia. Conta 151 filiali sul territorio nazionale e 1500 persone dedicate ai servizi per il lavoro.

Dal 1998 offre un servizio in continua evoluzione con una visione del lavoro che pone al centro la persona attraverso un sistema organico di soluzioni personalizzate dall’alto valore aggiunto: somministrazione di lavoro a tempo determinato, staff leasing, intermediazione, ricerca e selezione, outplacement, formazione e Politiche Attive del Lavoro.
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